In my work as an Executive Mentor I have helped a number of senior clients over the years who confront this ‘pain point’ in their Life/Work Effectiveness – they would continue working when they got home, abuse ‘smart’ devices, work mentally over the evenings and weekends and check emails constantly, keeping them in a state … More
Effective Communication Articles
Topics about CEOs and Senior Executives engaging and appropriately communicating with all employees to achieve desired outcomes.
The average Facebook user spends almost an hour on the site every day, according to data provided by one company last year. A Deloitte survey found that for many smartphone users, checking social media apps are the first thing they do in the morning – often before even getting out of bed. Of course, social … More
I have an Executive client who used to wake up, stumble over to the phone, and immediately get lost in a stream of pointless notifications. This digital haze continued throughout the day, keeping him from accomplishing important tasks. He was distracted, anxious and ineffective as a leader. He knew he had to change but could … More
Ever tried to change anyone’s behaviour at work? It can be extremely frustrating. So often the effort produces an opposite result: rupturing the relationship, diminishing job performance or causing the person to dig in their heels. Still, some approaches clearly work better than others.
Leaders of all great, enduring organisations mentor – They create a path for a successor, so as not to leave a vacuum at the top of the corporation after their departure. These leaders are what Jim Collins referred to as “Level 5 Leaders” in his classic book: ‘Good To Great’.
This is a common scenario: you were excited at having hired some very talented people and you put them together with some star performers in your company, but the results you expected just never materialize! In fact, you found that as a group they underperformed significantly.
The secret of effective feedback is making it feel like the message is coming from an ally, not an adversary. Unfortunately, in my many years as an executive mentor to senior teams, I find that most managers’ anxiety and discomfort about delivering a difficult message inadvertently makes it come off as antagonistic, rather than supportive … More
Conflict that is not properly resolved in the early stages will usually simmer away until it explodes into a serious situation. It can be a primary cause of poor employee engagement, employee fraud, IP theft and result in valuable team members to leaving your organization! Effective leadership, like a good marriage, hinges on how you … More
We face a looming crisis! Employee trust in management and commitment to corporations have been in decline for decades. Yet we know that trust and commitment are essential for high individual and corporate performance and they have a huge impact on your bottom line. Only a minority of companies have managed to buck this decline … More
Understanding the 3 Key Ingredients of Critical Conversations Will Change the Way You Use Mobile Devices
As technology makes communication easier, more and more managers and leaders are getting themselves into trouble sending and posting inappropriate messages electronically. Even critical conversations are beginning to find their way into emails and texts, with disastrous results!